Cookie Policy

1. INTRODUCTION

At ZenGenUSA.com, we believe in providing our users with a seamless, efficient, and personalized browsing experience. An integral part of this experience revolves around the use of cookies, which help us understand user preferences, improve our website's functionality, and offer tailored content that caters to individual needs. This Cookie Policy is crafted to furnish our users with a comprehensive understanding of the nature, purpose, and management of cookies employed by our website. As a responsible online business entity, we are committed to upholding the highest standards of transparency and user-centricity. As such, we urge our users to go through this policy in detail to acquaint themselves with our practices surrounding cookies, their rights in managing them, and our adherence to pertinent laws and regulations. Ensuring our users are well-informed and comfortable with our methods is of paramount importance to us.

Hereby, it is affirmed and represented that all policies promulgated and implemented on our website are in compliance with, and not in contravention of, the merchandise guidelines as set forth by Google Merchandise, Shopify, Meta, Pinterest, and all other predominant online shopping platforms. All necessary measures have been undertaken to ensure the full adherence to these guidelines and to mitigate any potential non-conformities or discrepancies.

​

2. WHAT ARE COOKIES?

In the digital realm, 'cookies' are not to be mistaken with the edible delights we all cherish. In this context, cookies refer to tiny packets of data, often encrypted, which are sent from a website and stored on the user's computer, smartphone, tablet, or any other device used to access that website. Their inception can be traced back to the early days of the web, where the need for maintaining some form of continuity during web navigation gave birth to this ingenious concept.

2.1 Origins and Functions: The term 'cookie' emanates from 'magic cookie,' a packet of data a program receives and sends back unchanged. The web adopted this terminology, emphasizing the data's unaltered return to the server. When you visit a website for the first time, a cookie is downloaded onto your device. Subsequently, every time you revisit that website, your device sends this cookie back to the website's server. This is a pivotal mechanism that facilitates websites to remember things about you.

2.2 Persistence and Utility: Cookies have varying lifespans. Some, termed 'session cookies,' are temporary and remain until you close your browser. Others, known as 'persistent cookies,' remain on your device for a pre-defined period or until manually deleted. This durability enables them to perform functions like letting a website recognize a user's device upon their return, remembering user preferences, and even assisting in multifaceted tasks like online shopping cart functions.

2.3 Data Privacy: It's essential to underscore that cookies, by their inherent design, do not grant access to your device or any personal data stored therein, unless you choose to share it. Their primary role is to enhance web functionality by recognizing the user's device and tailoring the user experience accordingly. They are instrumental, for example, in retaining your preferences over multiple sessions, eliminating the repetitiveness of re-entering information.

​

3. TYPES OF COOKIES USED

In the ever-evolving landscape of the World Wide Web, cookies have diversified to cater to the multifaceted needs of websites and their users. ZenGenUSA.com employs a selection of these cookie types to ensure optimal website functionality, user experience enhancement, and effective online service delivery. Below is a detailed breakdown of the categories of cookies our website utilizes and their specific purposes:

3.1 Strictly Necessary Cookies: These cookies are the backbone of our website's fundamental operations. They facilitate basic functionalities such as page navigation, access to secure areas of the website, and ensuring transactional processes run smoothly. Without these cookies, essential services like shopping carts or e-billing would not be possible.

3.2 Performance Cookies: This category of cookies doesn't collect information that identifies a visitor. Instead, they aggregate and anonymize data to aid us in understanding how our website is being used. This provides insights into user behavior, helps identify potential areas of improvement, and ensures users find what they're seeking quickly.

3.3 Functionality Cookies: Remembering user choices is pivotal for a tailored browsing experience. These cookies recall choices made (e.g., username, language, or region) and provide enhanced, more personalized features. They can also remember changes users make to text size, fonts, and other customizable site elements.

3.4 Targeting or Advertising Cookies: In the age of personalized digital marketing, these cookies play a crucial role. They are used to deliver adverts more relevant to the user and their interests. They are also instrumental in limiting the number of times a user sees an advertisement and help measure the efficacy of advertising campaigns.

3.5 Third-party Cookies: As the name suggests, these cookies are set by domains other than ZenGenUSA.com. These could be resultantly embedded elements like videos, images, or sound. It's important to note that we have stringent vetting processes to ensure any third-party cookies employed align with our privacy standards.

3.6 Flash Cookies: Distinct from the cookies managed by web browsers, these are managed through Adobe Flash Player, used for playing videos or animations. They can store large amounts of data and are resistant to deletion. We use these sparingly and only when strictly necessary.

3.7 Session vs. Persistent Cookies: As mentioned earlier, 'session cookies' are temporary and vanish post session termination. In contrast, 'persistent cookies' remain for a predetermined duration or until a manual deletion. ZenGenUSA.com uses both types to maintain a balance between immediate user experience and long-term preferences.

It is our continuous endeavor at ZenGenUSA.com to remain transparent about our use of cookies, ensuring users always have clarity on how their data is being used. We advocate for a well-informed online community and believe that understanding these classifications helps users navigate the digital space with confidence.

​

4. PURPOSE OF COOKIES

In today's fast-paced digital world, it's paramount that websites and online platforms provide not just content but also an experience. Cookies play a significant role in ensuring this. At ZenGenUSA.com, we utilize cookies for a myriad of purposes designed to enhance the user experience and optimize our website's functionality. These purposes include:

4.1 User Experience Enhancement: Cookies help us remember your preferences, so you don't have to repeatedly input the same information or set your preferences every time you visit.

4.2 Website Optimization: By understanding user behavior and site interactions, we can make informed decisions on site modifications. Cookies provide us with vital insights into which pages are visited most, the flow of traffic, and areas that might need improvements.

4.3 Security: For an e-commerce platform like ours, security is of utmost importance. Cookies assist in identifying and resolving security threats by detecting unusual and potentially harmful activity.

4.4 Personalization: By remembering your browsing and purchasing history, cookies allow us to show you products, promotions, and content that might be of particular interest to you.

4.5 Analytics: Data drives decisions. Through the use of cookies, we can gather aggregated and anonymous user data that help us understand our audience better and shape our strategies accordingly.

4.6 Advertising: Cookies also allow for a tailored advertising experience, showing you advertisements relevant to your interests and browsing history, ensuring that our marketing efforts are directed efficiently.

​

5. MANAGING AND DISABLING COOKIES

Recognizing the importance of user autonomy in the digital age, ZenGenUSA.com provides its users with the tools and knowledge to manage their cookie preferences:

5.1 Browser Settings: Most modern web browsers offer users the ability to manage their cookie settings. This can typically be found in the 'options' or 'preferences' menu of your browser. Here, you can choose to accept or decline cookies, specify which sites are exceptions, and delete cookies already stored.

5.2 Cookie Notices: Upon your first visit to ZenGenUSA.com, you will be presented with a cookie notice. This will allow you to accept our use of cookies or dive deeper into our settings to customize your preferences.

5.3 Third-party Tools: Several third-party tools and platforms can aid in managing cookies, like the Network Advertising Initiative's consumer opt-out.

5.4 Limitations: It's crucial to understand that disabling certain cookies, especially strictly necessary ones, can adversely affect your browsing experience. Some features may become unavailable, and the website may not function optimally.

5.5 Revisiting Your Choices: Your choices aren't final. At any point, should you wish to revisit and modify your cookie preferences, you can do so through your browser settings or by visiting our website's cookie settings.

​

6. THIRD-PARTY COOKIES

ZenGenUSA.com recognizes the expansive online ecosystem, and as such, third-party cookies may occasionally be employed on our website. These are cookies set by parties other than ZenGenUSA.com and may serve various purposes:

6.1 Advertising Networks: Such cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of an advertising campaign.

6.2 Social Networking Sites: If you choose to share content from ZenGenUSA.com on social platforms like Facebook or Twitter, those websites may set a cookie when you log into their service.

6.3 External Content Embeds: Articles on Zengenusa.com might include embedded content, such as YouTube videos, and these sites may set their own cookies.

It's imperative to understand that third-party cookies fall under the respective third parties' privacy policies, and ZenGenUSA.com doesn't have control over their usage. Users are encouraged to familiarize themselves with the privacy policies of these third-party providers.

​

7. CHANGES TO THE COOKIE POLICY

In the dynamic landscape of online services, changes and updates are inevitable. As such:

7.1 Modification Rights: ZenGenUSA.com reserves the right to amend this Cookie Policy periodically. Such modifications could be in response to changes in regulations, advancements in technology, or shifts in our business model.

7.2 Notification: While not always feasible, we will make efforts to notify users of any significant changes to this Cookie Policy. Users are, however, encouraged to review this policy periodically to stay informed.

7.3 Acceptance: Continued use of ZenGenUSA.com, after changes to the Cookie Policy, will constitute acknowledgment and acceptance of the revised terms.

​

8. CONTACT INFORMATION

For questions, concerns, or further information regarding our Cookie Policy:

• Email: ZenGen@ZenGenUSA.com

• Address: 95-1107 Koolani Drive #226, Mililani, HI, 96789, United States

Your feedback and concerns are vital to us, and we are always here to assist.

​

9. COMPLIANCE WITH RELEVANT LAWS AND REGULATIONS

ZenGenUSA.com is committed to maintaining transparency and adhering to all applicable laws and regulations concerning cookies, including, but not limited to, the General Data Protection Regulation (GDPR) for our European Union users. Our practices and this policy are structured to ensure compliance, reflecting our commitment to uphold the highest standards in our operations.